Thursday, February 15, 2018

Declan has an awful encounter in a bank branch he seldom uses

For the attention of Ross McEwan, Chief Executive, Royal Bank of Scotland and NatWest

Mohammed Degia
Branch Manager
NatWest Stratford Branch Broadway

Address removed for email


15 February 2018

Dear Mr Degia,

Thank you for agreeing to see me tomorrow to rectify [name withheld]'s 20 minutes work on my standing orders.

I am relieved that despite the handful of paper [name withheld] generated (and handed to you), he did not get to retain one piece of paper with my signature on it.

I remain upset with [name withheld]'s combative, condescending and seemingly deliberately rude behaviour. As I told you, I had to ask him to stop calling me MATE! Not once in 20 minutes did he address me by my name, nor did he seem to accept responsibility for any of the errors he made.

I was shocked to learn from your computer that he finished by also trying to get me to sign for the wrong final payment date on my standing orders. I have to hand standing order mandates that he issued with the correct final payment date on them.

I trust this will all be sorted tomorrow.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

Friday, February 02, 2018

Is Facebook now blocking my scheduled posts in addition to their 30th block against our Church and State website since 1 December 2015? (WITH UPDATE 3/2/2018)

7 December 2017 (updated today): Fighting for survival in London: Facebook's 26th block against our Church and State website since 1 December 2015. Last month Church and State topped more than 3 million hits over the past year (WITH UPDATE 2/2/2018 RE: Block 30 DAY 6)

I have two posts sitting among my scheduled posts that should have been posted by Facebook yesterday. Since 5 April 2017, I have been reporting technical problems with my Facebook Network for Church Monitoring page, such as being unable to view scheduled posts or being repeatedly unable to schedule posts. But I have never had to report scheduled posts not posting.



UPDATE 3 February (5.39pm): The two posts no longer appear on my Scheduled Posts page! They were never rescheduled by me. It's hard to know where this is going. I now have to monitor my Scheduled Posts page for scheduled posts that are not posting, and my Network for Church Monitoring page for posts that have actually posted. By way of contrast, see my previous blog post of 31 January, Last night Facebook spams a new op-ed in Church and State by Don Collins, a member of several governing boards and advisory groups in America, stating that it does not conform to their Community Standards (WITH UPDATE - DAY 5 3/2/2018).





From My Picks:

25 January: Complaint to NHS England CEO Simon Stevens: What's next with Declan's dental treatment for a now-erupted tooth? (WITH UPDATE 3/2/2018)

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty