Thursday, December 06, 2018

We are cut off the Internet again this morning. Our TV is a constant reminder that non-stop internet cuts can kick off at any time with cuts that can last for hours

Our Church and State website has no less than 40 Nobel Prize winners on it; for details, see this blog's sidebar under "Church and State" (updated today).



We pay British Telecom, one of the world's leading communications services companies, £70 per month (£850 per year) for BT Infinity 2 fibre optic broadband. I have been recording our internet cuts as a BT customer since 26 May 2017. Declan has made countless phone calls to BT Customer Service and has dealt with BT Executive Level Complaints multiple times. Never has there been a fault found with our phone line or in our area, and our BT Hub mysteriously rectified itself last August to such an extent that we haven't yet installed the new hub we received that month as a matter of urgency. That said, we have just been cut off the internet once again. Our TV is a constant reminder that non-stop internet cuts can kick off at any time with cuts that can last for hours (the longest being 3 1/4 hours on 16 August):

Update Summation 6 December 2018

292 internet cuts since 26 May 2017 (173 cuts 2017; 119 cuts 2018). With an all-time record-equalling 7 cuts in one day on 19 June 2018; 22 cuts last May that included on 8 May the 3rd ever 1/2 hour cut on the same day as Declan's updated complaint to the UN; 16 cuts last August that included on 17 August an all-time record-breaking cut of 3 1/4 hours; 1 cut today, the morning after Facebook's 51st block against our Church and State website. (As of 6 December at 11.10am.)

173 cuts 2017
119 cuts 2018
Since May 2018*
- May 2018: 22 cuts
- June 2018 40 cuts
- July 2018 26 cuts
- August 2018: 16 cuts
- September 2018: 0 cuts
- October 2018: 3 cuts
- November 2018: 1 cut
- December 2018: 1 cut

* All cuts on old BT Hub - new BT Hub delivered on 19 August 2018 yet to be installed. The bandwidth on our 2nd BT YouView box is seldom enough to watch TV channels (and because of this, our TV usually operates off our TV aerial or our TV viewing restricted to the BBC iPlayer). This has been, and remains, a constant reminder with respect to whichever BT Hub we use for our laptops.

7 July 2018: INTERNET CUTS: Are 45-minute Internet cuts to be the new norm? We pay British Telecom £850 per year for broadband (WITH UPDATE 6/12/2018: re 292nd Internet cut since 26 May 2017)

And the ongoing assault on my primary laptop has now gone a record-breaking one day shy of five weeks:

Removal of our flat door in 2012

UPDATE 6 December (11.04am): "... This time around, my primary laptop has been messed about for one day shy of five weeks (35 days). At the moment I am struggling with a broadband speed of 14Mb. Declan has no such problem on his primary laptop. As an invasion of privacy, we compare this on-off targeting of our laptops with the removal of our flat door in 2012. (It was the Independent Police Complaints Commission's finding on that occasion that since our then live-in landlady had subsequently signed an undertaking to the County Court promising not to harass us, there was no requirement for the Metropolitan Police to take further action.)"



27 November: The assault on my primary laptop runs into a record-breaking fourth week (WITH UPDATE - DAY 35 6/12/2018)

Click to enlarge



Is Edward Snowden a Hero or Criminal? This is a solid documentary called #Citizenfour that may influence your thinking either way:



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From My Picks:

16 November: St Mungo's: Declan reverts to data protection law in his dealings with the Mayor of London's St Mungo's TST for the accurate recording of his complaint of unfair treatment against Newham Council (WITH UPDATE - DAY 18 6/12/2018)
For over two years, Declan has been fighting without success to secure a long-term volunteer position through Newham Council's Active Newham. Declan has made several complaints of unfair treatment against the Council, culminating in his recent complaint to the Local Government and Social Care Ombudsman (Ombudsman's Case ID: 18011204).


http://churchandstate.org.uk/honorary-associates/