Friday, March 10, 2017

Royal Mail: What will it take to get our employment contracts past Royal Mail to the United States? (WITH UPDATE 13/3/2017)

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Without signed employment contracts, Newham Council could terminate our Housing Benefit for want of valid proofs of employment. Legally we are covered with scanned signatures but it is completely unacceptable that we cannot get hardcopies of our new employment contracts past Royal Mail to the United States. According to Royal Mail Customer Services this evening (Royal Mail complaint no. 1-3818238525), our International Tracked and Signed mailing item may have gone missing somewhere between our local post office (Terrace Road PO) and the collection office (Romford Mail Centre). So it didn't even make it up the road?

This was Declan's pre-action letter to Newham Council last month:

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22 February: Now that Newham Council have de-suspended our Housing Benefit, what will it take to get the Council to acknowledge receipt of a change in our circumstances in the form of a pay rise?

UPDATE 13/3/2017 (11.15am): Proof of delivery has not come through. Nor is the collection office (Romford Mail Centre) showing on the track record as yet.