Friday, May 19, 2017

Royal Mail: Complaint to the CEO of Royal Mail about 'door-stepping' incidents following the loss of our employment contracts to the United States (WITH UPDATE 23/5/2017)

Our employment contracts are currently being held up at Kennedy Airport, New York. The item has been there since last Saturday. The last time Declan mailed the item to the United States, not even the first Royal Mail collection office (Romford Mail Centre) was recorded on the track and trace report. We received the princely sum of £9.25 from Royal Mail in this morning's post to refund the postage, but we haven't been receiving letters through our letter box since Declan reported the apparent loss of the item last March. He copied Royal Mail CEO Moya Greene into this complaint to Royal Mail's Customer Service Team about these incidents of door stepping that are becoming increasingly concerning at this point in time:

For the attention of Moya Greene, Chief Executive, Royal Mail

Emma Stanton
Royal Mail Customer Service Centre

Address removed for email


19 May 2017

Dear Ms Stanton,

Complaint: 1-3891637251 - Royal Mail

Since your email of 21 March about the loss of my and my wife's employment contracts to the United States, letters are not being put through our letter box. I understand from speaking with one of your colleagues this afternoon that these incidents have been recorded as "door stepping" under the above case number.

I can confirm that this morning I received a cheque for £9.25 from Royal Mail to refund my postage on the loss of the aforementioned item to the United States. I have not been given the reason why the tracking stopped on this item, with not even the first Royal Mail collection office (Romford Mail Centre) recorded on the track and trace report.

Please could you advise what action I should take the next time my or my wife's mail is left in an insecure place.

Yours sincerely,

Declan Heavey

UPDATE 23 May (2.45pm): Yesterday our employment contracts reached their destination in North Carolina, but we were also door-stepped again despite Declan's complaint to Royal Mail CEO Moya Greene last Friday. Declan complained about yesterday's door-stepping incident and received this response from Moya Greene yesterday morning:

Dear Mr Heavey

Thank you for your e-mail. I am sorry to hear that you have had problems with the handling of your enquiry and have asked my senior team to look into this for you straightaway.

Yours sincerely

Moya Greene
Chief Executive Officer

Hopefully, this means that we will receive all future mail through our letter box and Declan will not have to seek legal advice as to how to proceed in this matter. Yesterday I updated my blog post of 16 January, The blocks on public access to our Church and State website continue unabated (WITH UPDATE 18/5/2017). I updated the blog post with last night's 428th block (the 5th of the day) on public access to our Church and State website since 26 July 2016. The blog post also reveals the daily targeting to fluctuating degrees of category pages throughout the site which continues to this day. For example, the second article below has over 1/2 million Facebook likes/shares (not zero):



Click to enlarge

Re: Government Communications Headquarters (GCHQ)

Paragraph 12 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

12. It is important to underscore that the discriminatory surveillance suffered by the Applicant and his wife is not an isolated event. Rather, it is emblematic of a larger pattern of surveillance by law enforcement officials in the UK that has been well-documented by international and domestic human rights bodies. For example, GCHQ's Joint Threat Research Intelligence Group (JTRIG) specialises in the "4 D's": deny, disrupt, degrade, deceive. It has been branded by the press as the spy agency's "deception unit". Though its existence was secret until 2014, JTRIG has developed a distinctive profile in the public understanding, after documents from NSA whistleblower Edward Snowden revealed that the unit had engaged in "dirty tricks" like deploying sexual "honey traps" designed to discredit targets, launching denial-of-service attacks to shut down Internet chat rooms, pushing veiled propaganda onto social networks and generally warping discourse online. Previous reporting on GCHQ established its focus on what it regards as political radicalism. Beyond JTRIG's targeting of Anonymous, other parts of GCHQ targeted political activists and groups deemed to be "radical", even monitoring human rights NGOs. The President of the London-based Privacy International, Simon Davies, asks: "If spying on human rights NGOs isn't off limits for GCHQ, then what is?"

Citizenfour Official Trailer 1 (2014) - Edward Snowden Documentary HD



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From a fascinating excerpt from Glenn Greenwald's book "No Place to Hide: Edward Snowden, the NSA, and the U.S. Surveillance State":

All of the evidence highlights the implicit bargain that is offered to citizens: pose no challenge and you have nothing to worry about. Mind your own business, and support or at least tolerate what we do, and you'll be fine. Put differently, you must refrain from provoking the authority that wields surveillance powers if you wish to be deemed free of wrongdoing.

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