Saturday, December 09, 2017

Mail Boxes Etc. UK: Is our mailbox address secure or will we receive more outstanding payment invoices relating to the previous expiry date? (WITH UPDATE 9/12/2017)

Last year Declan wrote to the Information Commissioner's Office about Mail Boxes Etc. UK; see my blog post of 16 December 2016, Mail Boxes Etc. UK: Declan writes to the Information Commissioner's Office in a last desperate attempt to try and resolve the issue of our registered office address without a court order (WITH UPDATE 19/12/2016). Her Majesty's Revenue and Customs (HMRC) now has two postcodes for our company mailbox: our registered office address under postcode N1 9JY and Declan's business communication address under postcode N1 9FQ. The former is not recognised by HMRC while the latter is not recognised by Companies House! It took months to come up with this two-postcode solution after HMRC put a stop on any correspondence being issued automatically to our registered office address because the building number of our mailbox did not and does not show on Royal Mail records under postcode N1 9JY, which also happens to be the only postcode Companies House will accept with our registered office address. This morning Declan has brought an outstanding payment invoice to the attention of Simon Cowie, the head of the Mail Boxes Etc. franchise in the UK:

For the attention of Simon Cowie, Chairman, Mail Boxes Etc. (UK)

Isin Yildirim
Manager
Mail Boxes Etc. (London - King's Cross)

Address removed for email


9 December 2017

Dear Mr Yildirim,

On 29 November I found in my mailbox an invoice indicating an outstanding amount on my account of £395 (invoice attached). This is the exact amount I paid on 5 September for the renewal of my service for box number 101.

The service was due for renewal on 12 September. I emptied my mailbox on 5 September before making payment. However, I was told on 29 November that there was no company stamp available to mark the said invoice as paid.

Please could you confirm that omissions from records have been rectified for my mailbox security and to ensure that I do not receive any further renewal notifications relating to the previous expiry date.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring



UPDATE 9 December (11.46am): Declan has received a reply from Mail Boxes Etc. Kings Cross. We can only hope that we will not find any more outstanding payment invoices in our mailbox until the next renewal date in December 2018. We still have not secured our home address with Newham Council - again involving HMRC (see the My Pick link below). And this despite the fact that our home address has not changed for going on four years now!

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