Monday, September 09, 2019

Greater London Authority: Declan's complaint against the Mayor of London's Rough Sleeping Team at City Hall is reworked by the Authority and dismissed

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Article 10 of the European Convention on Human Rights and Fundamental Freedoms formulates what is the core of free speech. "Everyone has the right to freedom of expression." In an important interpretation of this article, the European Court of Human Rights in Handyside v. UK (1976) indicated that this "freedom of expression" should be construed as follows. It "is applicable not only to 'information' or 'ideas' that are favourably received, or regarded as inoffensive, or as a matter of indifference, but also to those that offend, shock or disturb the State or any sector of the population". Such are the demands of that pluralism, tolerance and broadmindedness without which there is no "democratic society" (see Cliteur, 2010).

Mayor of London Sadiq Khan


Declan and I are housed in a flat that is part of the Mayor of London's Rough Sleepers Initiative. Alongside our tenancy is access to the Mayor's Tenancy Sustainment Team at St Mungo's. It has been acknowledged by the Greater London Authority (GLA) in court papers that we can live independently – we do not have addictions or mental illness or behavioural issues. Our needs are solely related to the harassment, discrimination, intimidation and victimisation we routinely face; see my post of 8 April, Threat to Life: Declan writes to Mayor of London Sadiq Khan about the blockade across London on his volunteer applications notwithstanding his support from the Mayor-commissioned St Mungo's (WITH UPDATE 19/6/2019). The post contains Declan's email to Mayor of London Sadiq Khan. Declan received a reply on behalf of the Mayor from David, who described himself as "part of the Rough Sleeping Team at City Hall with responsibilities for the Mayor's rough sleeping services". This David basically ignored everything Declan had to say about the blockade across London on his volunteer applications and without authority or consent attempted to involve our landlord, Peabody Trust housing association, in what has become an ongoing serious legal dispute with St Mungo's; see my updated post of 21 August, St Mungo's: Pleadings for filing with the Central London County Court. No response from this Mayor of London-commissioned charity's Chief Executive to Declan's letter before action on Monday of last week (WITH UPDATE 9/9/2019). Declan's stage 1 complaint to the GLA almost three months ago was reworked by the Authority into a data complaint and effectively dismissed this evening.
Housing and Land  
Greater London Authority

Address removed for email


19 June 2019

Dear Housing and Land,

Please treat this email as my stage 1 complaint to the GLA.  

Last month David (surname not provided below) of the Rough Sleeping Team at City Hall asked St Mungo's to contact me with a view to liaising with my landlord, Peabody. This could have, and in fact may have, created problems for both me and my wife. I was engaged in a serious legal dispute with St Mungo's at the time.

David breached my rights by contacting St Mungo's like this without my authority or consent.

I request that you uphold my complaint. I further seek assurance that the GLA will make no further contact with St Mungo's on my behalf without my consent.

Yours faithfully,

Declan Heavey
Managing Director
Network for Church Monitoring

Nowhere in any correspondence with the GLA has Declan expressed his concern that the GLA had transferred correspondence to St Mungo's without his prior consent and that this was in breach of his rights.
9 September 2019

Dear Mr Heavey,

I write in response to your recent correspondence with various colleagues in the GLA Housing & Land Directorate and the GLA Monitoring Officer in relation to your concerns about how we handled an earlier piece of your correspondence. In particular, you expressed your concern that the GLA had transferred this correspondence to St Mungo's without your prior consent and that this was in breach of your rights.

These concerns have been passed to me to address in my capacity as the GLA's Data Protection Officer. Please accept my apologies for delay in replying.

As you may already be aware, the GLA and St Mungo's have an established relationship under UK Data Protection Legislation - the Data Protection Act 2018 and EU General Data Protection Regulation (GDPR) - in relation to services such as Clearing House, CHAIN and the Tenancy Sustainment Team North.

In relation to the processing of personal data under data protection legislation for these purposes, the GLA is a data controller - the party who (either alone or jointly or in common with other persons) determines the purposes for which and the manner in which any personal data are processed. In this regard, St Mungo's are engaged as a data processor, who process personal data in accordance with our instructions.

As my colleague explained in his email to you of 19 June, the GLA commissions St Mungo's to provide the TST North service to provide support to people in Clearing House properties; this is a process which is reflected by the nature of our data processing arrangements with St Mungo's, whereby they process data on behalf of the GLA in relation to the delivery of these services.

You correspondence was shared with St Mungo's in accordance with these arrangements and I am satisfied that the GLA has not acted in a manner contrary to these arrangements or otherwise in a way that would constitute a breach of the data protection legislation.

As you may be aware, you are also entitled to raise a concern with the Information Commissioner's Office (ICO), the supervisory body authorised by the Data Protection Act 2018 to regulate the handling of personal data within the United Kingdom. The contact details for the ICO are:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, SK9 5AF
Telephone: 0303 123 1113
Website: https://ico.org.uk/concerns/  

If you have any further questions, please contact me via data.protection@london.gov.uk or mayor@london.gov.uk  

Regards,

Ian Lister
Information Governance Manager & Data Protection Officer
Greater London Authority

Last year St Mungo's made the international press for all the wrong reasons. They are accused of helping to get rough sleepers arrested and deported. When the story came through my Russia Today (RT) news feed, it left Declan gob smacked. He subsequently spoke with Diane Taylor, the journalist covering the story for the Guardian.



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12 July: Threat to life: Updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Mayor of London-commissioned St Mungo's highlighted

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