Monday, January 15, 2018

National Health Service: Will NHS England tell Declan that he doesn't have a complaint at all? (WITH UPDATE 16/1/2018)

Re: Blocks on public access to our Church and State website since 26 July 2016

From my Facebook post's Update 16 January (9.21pm):

"And it's not just Facebook blocks, blocks on public access to our Church and State website, and the daily targeting to fluctuating degrees of category pages throughout the site. Since 26 May 2017, we have been recording Internet cuts to boot; see my blog post of 21 June 2017, Internet cuts: We pay £65 per month for BT Infinity but feel we are in a race against time to stay online (WITH UPDATE 16/1/2018 RE: 176th Internet cut since 26 May 2017). Perhaps of some importance is the fact that last November Church and State topped more than 3 million hits over the previous eleven months."

16 January (9.36pm): 1,000 blocks on public access to our Church and State website since 26 July 2016 (89 blocks 2016; 871 blocks 2017; 40 blocks 2018). See my blog post of 16 January 2017, The blocks on public access to our Church and State website continue unabated (WITH UPDATE 16/1/2018 RE: 1,000th block since 26 July 2016). 183 blocks during the last three months of 2017 that included 7 blocks on 19 October; 74 blocks last month; 17 blocks last week that included 5 blocks on 9 January; 4 blocks so far today.

1. 810th 19 October 2017, 6.40am
2. 811th 19 October 2017, 12.14pm
3. 812th 19 October 2017, 2.03pm
4. 813th 19 October 2017, 5.13pm
5. 814th 19 October 2017, 7.18pm
6. 815th 19 October 2017, 8.22pm
7. 816th 19 October 2017, 10.54pm (7)
176. 985th 9 January 2018, 12.16am
177. 986th 9 January 2018, 1.35am
178. 987th 9 January 2018, 4.57pm
179. 988th 9 January 2018, 6.16pm
180. 989th 9 January 2018, 9.44pm (5)
188. 997th 16 January 2018, 6.05am
189. 998th 16 January 2018, 11.49am
190. 999th 16 January 2018, 4.44pm
191. 1,000th 16 January 2018, 8.56pm (4)*

* This 4th block of the day occurred after Facebook's 29th block against Church and State since 1 December 2015, tonight.

The War on Free Expression

HM Revenue and Customs: Not a matter of serious misconduct?

On 15 September 2017 the Independent Police Complaints Commission (IPCC) forwarded to the Professional Standards Department of Her Majesty's Revenue and Customs (HMRC) my complaint of serious misconduct against HMRC staff. By letter dated 21 September 2017, HMRC Internal Governance dismissed the complaint on the basis that further consideration was unnecessary.

On 12 August 2017 I complained to the IPCC that HMRC Pay As You Earn and Self Assessment had (1) updated my address on 11 July 2017 without my permission (and in the full knowledge of the potential detrimental effect of this on my living situation, given that my address has not changed since May 2014), and (2) had then subsequently closed my Self Assessment account based upon fabricated hearsay evidence which no independent judiciary would accept.

Last Saturday I mentioned that Declan and I still have to protect the roof over our heads from misconduct by HM Revenue and Customs (HMRC) staff; see my previous blog post, Peabody rent statement: Are we under attack by Newham Council? (WITH UPDATE 15/1/2018). Now we wonder if Declan's complaint this afternoon to National Health Service (NHS) England will be treated as abominably as the complaint of mine that the Independent Police Complaints Commission forwarded to the Professional Standards Department of HMRC last September. Yesterday Declan found himself running to Plaistow station, a ten minute walk away from where we live. NHS 111 - a helpline service for urgent medical concerns - had given him 1 1/4 hours to make it across North London for an emergency dental appointment at 12.40pm. When he got there, just in time, he was told by the receptionist that he shouldn't have had to rush at all - they were open until 10pm and had appointment slots available! It didn't stop there. The dentist said he had accelerated the death of a nerve in one of Declan's teeth but sent him on his way without a prescription for antibiotics; and the result is that at the moment the gum swelling is sensitive enough to prevent his teeth from touching. We trust it went without saying that Declan continues to take over-the-counter anti-inflammatory medications (ibuprofen and paracetamol) as directed by the dental nurse who stated in relation to the timing of yesterday's appointment that: "I can't do later than that."

For the attention of Simon Stevens, CEO, NHS England

Complaints Team
National Health Service England

Address removed for email

15 January 2018

Dear NHS England,

Yesterday I received emergency dental care, having contacted NHS 111 helpline service for urgent medical concerns.

Firstly, NHS 111 told me on a fourth phone call that the last appointment available to me in London on a Sunday was at 12.40pm. This gave me less than 1 1/4 hours to make my way across North London by tube from Plaistow to Finchley Central. When I arrived at the dental practice at breakneck speed at 12.42pm, I was informed by the receptionist that she couldn't understand why I was put through such an ordeal because the practice did not close until 10pm and there were later appointments available.

Secondly, I had a nerve removed from a tooth but I wasn't given antibiotics and today I have to contend with gum swelling that has hardly reduced at all. I have made an appointment to see my dentist on 18 January. In the meantime, all I can do to ease the pain of an inflamed gum is continue to take painkillers and rinse my mouth with a salt water solution.

Please could you advise how I should proceed with this complaint.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

"Let me recommend an important web site - Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out." Edd Doerr, President, Americans for Religious Liberty

UPDATE 16 January (9.41pm): This morning Declan received this email from NHS England Chair and Chief Executive's Office:

Dear Mr Heavey,

Thank you for your email to Simon Stevens Chief Executive.

Please be assured your complaint is being reviewed and a member of the complaints team will be in touch shortly to discuss next steps.

Kind Regards

Linsey Watson
Chair and Chief Executive’s Office
NHS England

Re: Discriminatory surveillance

Paragraph 12 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

12. It is important to underscore that the discriminatory surveillance suffered by the Applicant and his wife is not an isolated event. Rather, it is emblematic of a larger pattern of surveillance by law enforcement officials in the UK that has been well-documented by international and domestic human rights bodies. For example, GCHQ's Joint Threat Research Intelligence Group (JTRIG) specialises in the "4 D's": deny, disrupt, degrade, deceive. It has been branded by the press as the spy agency's "deception unit". Though its existence was secret until 2014, JTRIG has developed a distinctive profile in the public understanding, after documents from NSA whistleblower Edward Snowden revealed that the unit had engaged in "dirty tricks" like deploying sexual "honey traps" designed to discredit targets, launching denial-of-service attacks to shut down Internet chat rooms, pushing veiled propaganda onto social networks and generally warping discourse online. Previous reporting on GCHQ established its focus on what it regards as political radicalism. Beyond JTRIG's targeting of Anonymous, other parts of GCHQ targeted political activists and groups deemed to be "radical", even monitoring human rights NGOs. The President of the London-based Privacy International, Simon Davies, asks: "If spying on human rights NGOs isn't off limits for GCHQ, then what is?"

From My Picks:

27 October 2017: Home Department: Complaint to the Home Secretary against the Independent Police Complaints Commission. My appeal against the HM Revenue and Customs investigation of serious misconduct is simply being ignored (WITH UPDATE 28/10/2017)

'Let me recommend an important web site Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty