Thursday, April 25, 2019

Declan's year in, year out battle with the Mayor of London-commissioned St Mungo's over case notes shows no signs of abating (WITH UPDATE 26/4/2019)

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County Court at Central London, Royal Courts of Justice

Heavey v St Mungo's (2016)

Trial held in the Central London County Court, Royal Courts of Justice on 20 February 2017.

On 23 August 2018, Declan complained to the Information Commissioner's Office about case notes St Mungo's Executive Director Dominic Williamson assured the Court at trial in February 2017 had been rectified by him but were in fact being held under my name. It took the scheduling of a preliminary hearing in October 2016 to have case notes from two meetings so-called rectified by Williamson as Declan had requested all along; and that rectification only took place after a failed attempt by an international firm of solicitors, Osborne Clarke, to have Declan's claim struck out on the papers. The judge at the preliminary hearing dismissed St Mungo's application to strike out Declan's claim for compensation. DJ Avent's order dated 11 March 2017 does not state why he dismissed the claim at trial. Williamson: "The court case concerned your complaint about the notes on your record. My understanding is that following the court case it became apparent that the note in contention was mirrored on your wife's record - which I don't recall being aware of at the time - and this was subsequently amended to reflect the change we had made to yours. The court was therefore not misled." We do not accept that the court was not misled.

4 January: Information Commissioner: Declan battles the Commissioner's Lead Case Officer over the nature of his data complaint against the Mayor of London-commissioned St Mungo's (WITH UPDATE 31/1/2019) What an experience!

Declan and I are housed in a flat that is part of the Mayor of London's Rough Sleepers Initiative. Alongside our tenancy is access to the Mayor's Tenancy Sustainment Team (TST) at St Mungo's. It has been acknowledged by the Greater London Authority in court papers that both Declan and I can live independently – we do not have addictions or mental illness or behavioural issues. Our needs are solely related to the harassment, discrimination and intimidation we routinely face. Earlier this month Declan wrote to Mayor of London Sadiq Khan about the blockade across London on his volunteer applications notwithstanding this support from St Mungo's (Local Government Ombudsman Case ID: 18011204). This morning he has written to St Mungo's CEO Howard Sinclair about his year in, year out battle with this charity over case notes that shows no signs of abating.

Howard Sinclair
CEO
St Mungo's

Address removed for email


25 April 2019

Dear Mr Sinclair,

Yesterday evening I received a telephone call from St Mungo's Tenancy Sustainment Team (TST).

I am concerned that I could not be provided with any assurance whatsoever that agreed-upon notes dating back to 18 February will be inputted into your Opal system in a manner that I had thought had been established before I received this phone call.

Last January, after a protracted legal battle and with court proceedings appearing imminent, I received the email below from St Mungo's TST Service Manager Robert Buck. It states: "Moving forward all and any notes will be agreed upon by you and TST before inputting into our Opal system." Please note that neither my wife nor I agree to emails (and/or their attachments) from any party being used as notes under any circumstances.

I have seen and fought the awful results of email and other forms of communication (such as my calls in to the TST duty line) being turned into notes without my knowledge or consent. I therefore await to hear back from St Mungo's TST on the question of the manner by which agreed-upon notes will be inputted into your Opal system, if different from the format presented in Mr Buck's email below.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

18 February 2019[1]
Met with Declan at his home today at 3pm on 18 February. On 1 February Declan and TST North came to an agreement regarding support going forward. Marc: Send supporting email to Sense.

6 March 2019[2]
Marc: Supporting email sent to Sense.

15 March 2019[3]
Met with Declan at his home today at 3.30pm on 15 March. Meeting following Declan's interview with Sense on 7 March. Marc: Enhanced supporting email sent to KEEN London containing up-front reference to Declan's former homelessness.

22 March 2019[4]
Marc: Contacted KEEN London. Volunteer coordinator is due to return next week and shall contact regarding supporting email.

2 April 2019[5]
Marc: Contacted KEEN London. Spoke with volunteer coordinator and waiting for application to be forwarded.

____________________________
1-3 These three notes were agreed upon during said meeting of 15 March 2019.
4-5 The wording of these latter two action notes was agreed upon by email on 17 April 2019.

Last May St Mungo's made the international press for all the wrong reasons. They are accused of helping to get rough sleepers arrested and deported. When the story came through my Russia Today (RT) news feed, it left Declan gob smacked. He subsequently spoke with Diane Taylor, the journalist covering the story for the Guardian.


UPDATE 26 April (1.02pm): Not an iota! Yesterday Declan received a response from St Mungo's to the above. A St Mungo's TST line manager wants to meet him! Declan responded that it is unfair and unreasonable for this line manager to expect him to meet her when she will not explain what is preventing her from inputting into their Opal system agreed-upon notes since 18 February, including those from two meetings that have already taken place. Today we're dealing with absolute silence, which is ominous, and swiftly heading for a pre-action letter under the Human Rights Act Articles 8 (protection of family life and home) and 14 (prohibition of discrimination). This is a case Declan never declared closed last January; see my post of 27 January, Particulars of Claim: Declan is forced to issue court proceedings against the Mayor of London-commissioned St Mungo's without further notice (WITH UPDATE 31/1/2019). He will probably issue that pre-action letter this evening, given the destabilisation of our tenancy that has occurred and continues. Declan has been fighting for over two months for the first of two unrecorded meetings, held on 18 February, to be recorded as agreed with St Mungo's TST during the second unrecorded meeting over a month ago. You could't make it up!



From My Picks:

8 April: Threat to Life: Declan writes to Mayor of London Sadiq Khan about the blockade across London on his volunteer applications notwithstanding his support from the Mayor-commissioned St Mungo's (Local Government Ombudsman Case ID: 18011204)

Mayor of London Sadiq Khan


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