Monday, July 29, 2019

Declan's appeal against the decision by the Mayor of London-commissioned St Mungo's TST not to uphold his complaint. He too is told that his unreliable support is satisfactory

From the updated complaint to the UN below:

"This obscene disregard for your rights seems to continue unresolved!"
-Don Collins Sr, President, ISAF, Washington DC

Our Church and State website has no less than 57 Nobel Laureates on it; for details, see this blog's sidebar under "Church and State" (updated today).

Mayor of London Sadiq Khan


Declan and I are housed in a flat that is part of the Mayor of London's Rough Sleepers Initiative. Alongside our tenancy is access to the Mayor's Tenancy Sustainment Team (TST) at St Mungo's. It has been acknowledged by the Greater London Authority in court papers that both Declan and I can live independently – we do not have addictions or mental illness or behavioural issues. Our needs are solely related to the harassment, discrimination, intimidation and victimisation we routinely face. Last week I posted my previous blog post, I appeal the Mayor of London-commissioned St Mungo's TST. The St Mungo's Quality Team will decide by 5 August whether my complaint about the so-called reference sent to St Joseph's Hospice will progress to a stage 2 of their complaints process. For over a year we have been battling St Mungo's to stabilise our tenancy. Now Declan too is told that his unreliable support is "satisfactory", thereby further placing our tenancy at risk (a threat to life). As soon as he received this finding from St Mungo's TST last Wednesday, he appealed to the Quality Team at St Mungo's.

24 July 2019

Dear Quality Team,

I wish to appeal the decision of St Mungo's TST not to uphold my complaint. Please find attached response letter detailing the outcome of the investigation.

I wish to complain on appeal that I did not get a fair response. I am not happy because the response I received is not consistent with the available evidence. My TST caseworker has the correct email address for [full name and email address withheld]. Furthermore, it has been long agreed with my TST caseworker that I would be copied into any supporting email. I have not received any email from my TST caseworker addressed to Ms Mitchell.

Please note that I have never communicated Ms Mitchell's email address in a telephone conversation. I provided my TST caseworker with Ms Mitchell's email address by email on 8 July and again on 10 July. On both occasions I provided my TST caseworker with the correct email address for Ms Mitchell, evidencing on 10 July an email I had received from her earlier that morning.

I confirmed in writing during the investigation that my complaint was not and is not confined to 10 July but pertains to the entire week commencing 8 July. The investigating manager has not produced any evidence to show that my TST caseworker's supporting email to Ms Mitchell bounced on 10 July. Nor has she explained why this caseworker ignored my email to him on 10 July showing that he has the correct email address. In fact, my TST caseworker had an entire week to make contact with Ms Mitchell before the opportunity became untenable on Monday of the following week.

I repeatedly explained to the investigating manager why I believed it was unfair and unreasonable for her to have expected me to meet with her in the absence of an explanation for why my TST caseworker did not complete his side of our agreement for support. My explanation, included, inter alia, the nature of outstanding issues taking my wife's complaint against her TST caseworker into account.

As this matter stands, I have support from St Mungo's TST that is unreliable. The fact that in this instance such support is deemed "satisfactory" by the investigating manager places my and my wife's tenancy at risk (a threat to life). I therefore request that you uphold my Appeal or inform me of my right to further appeal so that these issues are put right. Should my request to go to a stage 2 of your complaints process be turned down, it is my intention to bring this matter to the attention of the Housing Ombudsman.

Yours sincerely,

Declan Heavey
Managing Director
Network for Church Monitoring

In re St Mungo's TST

Paragraph 36 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

36. The Applicant and his wife's tenancy agreement was renewed like-for-like for the second time last year, but only when court proceedings against St. Mungo's were imminent two months after the Applicant complained that the decision not to reissue another tenancy for two former rough sleepers with support needs amounted to a type of harassment and a death threat. Since then, the Applicant has been battling St. Mungo's from pillar to post to stabilise his and his wife's tenancy (see Annex 16, pp. 39-41). First it was problems with inaccurate case notes, which got more serious in August 2018 when the Applicant discovered that notes St. Mungo's assured District Judge Avent the year previous had been rectified by them were in fact being held under the Applicant's wife's name. Last year the Applicant also had to battle St. Mungo's for his own Tenancy Sustainment Team (TST) caseworker and to stave off enforced joint visits. This year the Applicant has already had to twice battle St. Mungo's to have removed outrageous notes that were inputted into their system on both occasions without his knowledge or consent. Last month, in June 2019, the Applicant's professional referee observed: "This obscene disregard for your rights seems to continue unresolved!" (emphasis added). The following week, the Applicant's wife received from her TST caseworker a completed volunteer reference form that had been sent to St Joseph's Hospice. This caseworker left blank a question relating to the Applicant's wife's "honesty, reliability and temperament", and has not explained her reason for not completing this section of the form. The Applicant's wife's application was not successful.

12 July: Threat to life: Updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Mayor of London-commissioned St Mungo's highlighted

Last year St Mungo's made the international press for all the wrong reasons. They are accused of helping to get rough sleepers arrested and deported. When the story came through my Russia Today (RT) news feed, it left Declan gob smacked. He subsequently spoke with Diane Taylor, the journalist covering the story for the Guardian.


***

We were evicted from our previous flat in March 2013 because according to our then live-in landlady's ex-husband, Dr Nigel McKenzie, a consultant psychiatrist in Highgate Mental Health Centre, our flat was needed for somebody with a mental illness. As Declan states in paragraph 8 of his updated complaint to the UN earlier this month, former MI5 whistleblower David Shayler also lived with human rights activist Belinda McKenzie in the same political 'safe house' for a couple of years until 2007. According to BBC Panorama, Shayler "caused the biggest crisis of official secrecy since the spy catcher affair"; he was jailed for seven weeks in 2002 for breaking the Official Secrets Act. It's unfortunate that Shayler declared himself the Messiah in 2007, became a squatter, and was subsequently ridiculed in the press for changing his name to Delores Kane. A New Statesman article published in September 2006 featuring Shayler and Belinda gives no indication that Shayler believed he was the Messiah at that time; whilst a Daily Mail interview with him the following year reveals he believed himself to be Jesus by June 2007. He has never regained his normal self.
The Esquire article below* is mentioned in a Guardian article dated 27 March 2012. It's an eye-opener, highlighting the monitoring and surveillance that Shayler had to live with back in 2000, and the contradictory briefings and slanders that were coming out of the British establishment and the media. The author, Dr Eamonn O'Neill, is a lecturer in journalism at Strathclyde University.

*On 2 May 2013, Issuu removed this pdf from my Issuu account following a copyright complaint by Hearst Communications. I had uploaded the article to my Issuu account in December 2012. In March 2013, when last I checked, the article had been viewed more than 15,000 times. It can be read here.

BBC PANORAMA: The David Shayler Affair (August 1998)

Former MI5 whistleblower David Shayler "caused the biggest crisis of official secrecy since the spy catcher affair", according to BBC Panorama. He was jailed for seven weeks in 2002 for breaking the Official Secrets Act.

Wednesday, July 24, 2019

I appeal the Mayor of London-commissioned St Mungo's TST. The St Mungo's Quality Team will decide by 5 August whether my complaint about the so-called reference sent to St Joseph's Hospice will progress to a stage 2 of their complaints process

"Such indecent behavior!"
-Don Collins Sr, President, ISAF, Washington DC

Our Church and State website has no less than 57 Nobel Laureates on it; for details, see this blog's sidebar under "Church and State" (updated today).

Mayor of London Sadiq Khan

St Mungo's Complaints

Please tell us about your feedback

I hereby make a Stage 1 complaint about my TST caseworker following a reference for a hospice for the dying that didn't reply to the question about my "honesty, reliability and temperament".

What action would you like us to take

Sofia Pires had repeatedly assured me that she was good for a reference of my character. Please can you provide me with an explanation for why she did not reply to this hospice's question about my honesty, reliability and temperament.

I have twice written to Ms Pires about this, but to no avail.

Maria [Lola] Heavey
6 July 2019

Declan and I are housed in a flat that is part of the Mayor of London's Rough Sleepers Initiative. Alongside our tenancy is access to the Mayor's Tenancy Sustainment Team (TST) at St Mungo's. It has been acknowledged by the Greater London Authority in court papers that both Declan and I can live independently – we do not have addictions or mental illness or behavioural issues. Our needs are solely related to the harassment, discrimination, intimidation and victimisation we routinely face. Last week I received St Mungo's TST's response to my complaint about a reference for voluntary work my caseworker sent to St Joseph's Hospice. I was told that my complaint was not upheld on the ground that this caseworker did not know me well enough to reply to the Hospice's question about my honesty, reliability and temperament. My application to the Hospice of course was not successful. This morning I received an email from the St Mungo's Quality Team. They say they will decide by 5 August whether my Appeal will progress to a stage 2 of their complaints process. If it does not, I will complain to the Housing Ombudsman that I did not get a fair response from them and that unreliable support is deemed "satisfactory" in my case, thereby placing our tenancy at risk (a threat to life).

19 July 2019

Dear Quality Team,

I wish to appeal the decision of St Mungo's TST not to uphold my complaint. Please find attached response letter detailing the outcome of the investigation.

I wish to complain on appeal that I was misled into thinking that my TST caseworker would provide St Joseph's Hospice with a reference for me. On 17 April 2019, this caseworker inputted into your Opal system the following piece of information about me:

She now has her DBS certificate and is going to apply for a volunteering role in St Joseph's Hospice next week. It has been agreed that she will put me down - Sofia Pires (TST Caseworker) - as her personal referee.

In fact, my caseworker should have informed me that she did not know me well enough to be my personal referee. I had no idea that she would be unable to comment on my honesty, reliability and temperament, when asked to do so by the Hospice.

I hereby request that you uphold my Appeal or inform me of my right to further appeal.

Yours sincerely,

Maria Heavey

In re Reference sent to St Joseph's Hospice by St Mungo's TST

Paragraph 36 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

36. The Applicant and his wife's tenancy agreement was renewed like-for-like for the second time last year, but only when court proceedings against St. Mungo's were imminent two months after the Applicant complained that the decision not to reissue another tenancy for two former rough sleepers with support needs amounted to a type of harassment and a death threat. Since then, the Applicant has been battling St. Mungo's from pillar to post to stabilise his and his wife's tenancy (see Annex 16, pp. 39-41). First it was problems with inaccurate case notes, which got more serious in August 2018 when the Applicant discovered that notes St. Mungo's assured District Judge Avent the year previous had been rectified by them were in fact being held under the Applicant's wife's name. Last year the Applicant also had to battle St. Mungo's for his own Tenancy Sustainment Team (TST) caseworker and to stave off enforced joint visits. This year the Applicant has already had to twice battle St. Mungo's to have removed outrageous notes that were inputted into their system on both occasions without his knowledge or consent. Last month, in June 2019, the Applicant's professional referee observed: "This obscene disregard for your rights seems to continue unresolved!" The following week, the Applicant's wife received from her TST caseworker a completed volunteer reference form that had been sent to St Joseph's Hospice. This caseworker left blank a question relating to the Applicant's wife's "honesty, reliability and temperament", and has not explained her reason for not completing this section of the form. The Applicant's wife's application was not successful. (Emphasis added.)

12 July 2019: Threat to life: Updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Mayor of London-commissioned St Mungo's highlighted

Last year St Mungo's made the international press for all the wrong reasons. They are accused of helping to get rough sleepers arrested and deported. When the story came through my Russia Today (RT) news feed, it left Declan gob smacked. He subsequently spoke with Diane Taylor, the journalist covering the story for the Guardian.





'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

http://churchandstate.org.uk/about/

Friday, July 12, 2019

Threat to life: Updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Mayor of London-commissioned St Mungo's highlighted

From paragraph 2 below:

This obscene disregard for your rights seems to continue unresolved!

Donald A. Collins
Founder, International Services Assistance Fund

Our Church and State website has no less than 57 Nobel Laureates on it; for details, see this blog's sidebar under "Church and State" (updated today).
Article 10 of the European Convention on Human Rights and Fundamental Freedoms formulates what is the core of free speech. "Everyone has the right to freedom of expression." In an important interpretation of this article, the European Court of Human Rights in Handyside v. UK (1976) indicated that this "freedom of expression" should be construed as follows. It "is applicable not only to 'information' or 'ideas' that are favourably received, or regarded as inoffensive, or as a matter of indifference, but also to those that offend, shock or disturb the State or any sector of the population". Such are the demands of that pluralism, tolerance and broadmindedness without which there is no "democratic society" (see Cliteur, 2010).

Mayor of London Sadiq Khan

Such indecent behavior!
-Donald A. Collins, Founder of ISAF, Washington DC

19 June 2019

Dear Sofia,

Thank you for your email. St Joseph's Hospice might want you to complete the attached volunteer reference form. You forgot to reply to their question about my "honesty, reliability and temperament".

Best regards,

Maria [Lola] Heavey

Declan and I are housed in a flat that is part of the Mayor of London's Rough Sleepers Initiative. Alongside our tenancy is access to the Mayor's Tenancy Sustainment Team (TST) at St Mungo's. It has been acknowledged by the Greater London Authority in court papers that we can live independently – we do not have addictions or mental illness or behavioural issues. Our needs are solely related to the harassment, discrimination, intimidation and victimisation we routinely face. Our Church and State website is an initiative of Network for Church Monitoring, a non-profit-making company limited by guarantee Declan founded in 2011. I am posting here his updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Paragraphs 49-55 outline why the Vatican and the hierarchy of the Catholic Church should be monitored.



It is clear from the following paragraphs that we are facing eviction: a threat to life posed by the Mayor of London-commissioned St Mungo's TST. The first paragraph contains a quote from Don Collins, Founder of the Washington DC-based International Services Assistance Fund, who observed last month that "This obscene disregard for your rights seems to continue unresolved!" We are extremely concerned that next year we will be forced to challenge a destabilising periodic tenancy, as opposed to fixed term, in a court action against St. Mungo's for dereliction of duty and violation of our human rights. Upon receipt of a Section 21 notice from our landlord, Peabody, we would hope that a free legal aid solicitor will mount a breach of human rights defence in possession proceedings. Here Declan sets the record straight about the behaviour of St Mungo's towards us:
In re Threat to life posed by the Mayor of London-commissioned St Mungo's TST

Paragraphs 36-38 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

36. The Applicant and his wife's tenancy agreement was renewed like-for-like for the second time last year, but only when court proceedings against St. Mungo's were imminent two months after the Applicant complained that the decision not to reissue another tenancy for two former rough sleepers with support needs amounted to a type of harassment and a death threat. Since then, the Applicant has been battling St. Mungo's from pillar to post to stabilise his and his wife's tenancy (see Annex 16, pp. 39-41). First it was problems with inaccurate case notes, which got more serious in August 2018 when the Applicant discovered that notes St. Mungo's assured District Judge Avent the year previous had been rectified by them were in fact being held under the Applicant's wife's name. Last year the Applicant also had to battle St. Mungo's for his own Tenancy Sustainment Team (TST) caseworker and to stave off enforced joint visits. This year the Applicant has already had to twice battle St. Mungo's to have removed outrageous notes that were inputted into their system on both occasions without his knowledge or consent. Last month, in June 2019, the Applicant's professional referee observed: "This obscene disregard for your rights seems to continue unresolved!" The following week, the Applicant's wife received from her TST caseworker a completed volunteer reference form that had been sent to St Joseph's Hospice. This caseworker left blank a question relating to the Applicant's wife's "honesty, reliability and temperament", and has not explained her reason for not completing this section of the form. The Applicant's wife's application was not successful.

37. On 8 April 2019, the Applicant complained to Mayor of London Sadiq Khan about a blockade across London on his volunteer applications notwithstanding his support from the Mayor-commissioned St. Mungo's TST. For over two years, the Applicant fought without success to secure a long-term volunteer position through Newham Council's Active Newham. He had applied to Active Newham in 2016 to befriend an older or isolated person in his community. The Applicant is a former physical education teacher who has taught in Glenstal Abbey, one of Ireland's top schools. He is cleared by the police to work with children and adults, and has a high-quality written recommendation from his professional referee (see Annex 17, p. 42). Last year the Applicant became an accredited UK Athletics assistant coach to further enhance his volunteering applications. Nonetheless, the supporting emails that St. Mungo's TST has written to Active Newham, Bromley by Bow Centre, Sense and KEEN London have either been ignored or overlooked by the recipients. The case notes most recently rectified by St. Mungo's TST relate to his TST caseworker's supporting emails to learning disability organisations for voluntary roles that require no specialist skills or experience. For example, in the case of KEEN London, the Applicant's TST caseworker's supporting email of 15 March 2019 and follow-up phone calls on 22 March and 2 April 2019 have in effect all been ignored. In an image attachment of notes that the Applicant received on 1 May 2019, the agreed-upon notes relating to this TST caseworker's two phone calls to KEEN London were omitted from the record. The Applicant has had no contact with KEEN London. It cannot, therefore, be suggested that he compromised this support.

38. The Applicant and his wife have never been able to get the basic and reliable support they need from St. Mungo's TST. Newham Council has twice suspended the Applicant's Housing Benefit following erroneous notifications from the Department for Work and Pensions that he and his wife had vacated. The Applicant has even had difficulties securing their address from misconduct by Her Majesty's Revenue and Customs staff, and despite several high-level complaints related in part to an unauthorised update to their address. It has been acknowledged by the GLA in court papers that the Applicant and his wife can live independently – they do not have addictions or mental illness or behavioural issues. Their needs are solely related to the harassment, discrimination, intimidation and victimisation they routinely face. They are extremely concerned that next year they will be forced to challenge a destabilising periodic tenancy, as opposed to fixed term, in a court action against St. Mungo's for dereliction of duty and violation of their human rights. This notwithstanding that it has become abundantly clear that they have been and continue to be deprived of satisfactory tenancy sustainment support. As the matter stands, therefore, there is a threat to life and wellbeing in this case considering the following range of factors as applicable:

(i) The Applicant has a history of respiratory diseases such as pneumonia, bronchitis and other lung infections. Both he and his wife doubt he has the respiratory health to survive even another year or two on the streets. The Applicant is in his late fifties (58), and during their first period of homelessness, he was hospitalised with pneumonia in December 2006 and with a viral infection in October 2007. Near the end of their second period of homelessness, in April 2014, he was diagnosed with asthma as well as a chest infection (see para. 31 above).

(ii) Back on the streets the Applicant and his wife will be restricted to sleeping on night buses in all sorts of weather (money permitting), notwithstanding the Applicant's asthma and now increased susceptibility to respiratory disease. They were forced into this predicament prior to coming off the streets the second time because of an excessive use of force by police officers to move them out of where they were sleeping. This included the Applicant's wife being threatened with arrest on the trumped-up charge of assaulting a police officer (see paras. 31-32 above). Since the subsequent escalation of the migration crisis in Europe, the police have been given more powers to crack down on rough sleeping and need less to resort to unlawful measures.

(iii) Both the Applicant and his wife have serious concerns about the health care the Applicant has or has not received over the years from National Health Service (NHS) England. Prior to his hospitalisation with pneumonia in 2006, he lost consciousness while vomiting and could have easily died had his wife not been with him. Chelsea and Westminster Hospital discharged him 42 hours after admission whilst still unwell (into the shivering cold and dense fog), placing him at risk. The Applicant most recently complained to NHS England about emergency dental treatment he received in January 2018. He complained that he had a nerve removed from a tooth but was only prescribed antibiotics after the tooth had erupted within days of the treatment, the tooth itself being extracted a month to the day after the nerve had been removed. NHS England did not uphold any aspect of the Applicant's complaint.


Last year St Mungo's made the international press for all the wrong reasons. They are accused of helping to get rough sleepers arrested and deported. When the story came through my Russia Today (RT) news feed, it left Declan gob smacked. He subsequently spoke with Diane Taylor, the journalist covering the story for the Guardian.


***

We were evicted from our previous flat by Circuit Judge Donald Cryan in March 2013 because according to our then live-in landlady's ex-husband, Dr Nigel McKenzie, a consultant psychiatrist in Highgate Mental Health Centre, our flat was needed for somebody with a mental illness. As Declan states in paragraph 8 of his updated complaint to the UN above, former MI5 whistleblower David Shayler also lived with human rights activist Belinda McKenzie in the same political 'safe house' for a couple of years until 2007. According to BBC Panorama, Shayler "caused the biggest crisis of official secrecy since the spy catcher affair"; he was jailed for seven weeks in 2002 for breaking the Official Secrets Act. It's unfortunate that Shayler declared himself the Messiah in 2007, became a squatter, and was subsequently ridiculed in the press for changing his name to Delores Kane. A New Statesman article published in September 2006 featuring Shayler and Belinda gives no indication that Shayler believed he was the Messiah at that time; whilst a Daily Mail interview with him the following year reveals he believed himself to be Jesus by June 2007. He has never regained his normal self.
The Esquire article below* is mentioned in a Guardian article dated 27 March 2012. It's an eye-opener, highlighting the monitoring and surveillance that Shayler had to live with back in 2000, and the contradictory briefings and slanders that were coming out of the British establishment and the media. The author, Dr Eamonn O'Neill, is a lecturer in journalism at Strathclyde University.

*On 2 May 2013, Issuu removed this pdf from my Issuu account following a copyright complaint by Hearst Communications. I had uploaded the article to my Issuu account in December 2012. In March 2013, when last I checked, the article had been viewed more than 15,000 times. It can be read here.

BBC PANORAMA: The David Shayler Affair (August 1998)

Former MI5 whistleblower David Shayler "caused the biggest crisis of official secrecy since the spy catcher affair", according to BBC Panorama. He was jailed for seven weeks in 2002 for breaking the Official Secrets Act.

Tuesday, July 09, 2019

Will my Stage 1 complaint against the Mayor of London-commissioned St Mungo's be pursued by the Housing Ombudsman Service?

"Such indecent behavior!"
-Don Collins Sr, President, ISAF, Washington DC

Our Church and State website has no less than 57 Nobel Laureates on it; for details, see this blog's sidebar under "Church and State" (updated today).

Mayor of London Sadiq Khan

St Mungo's Complaints

Please tell us about your feedback

I hereby make a Stage 1 complaint about my TST caseworker following a reference for a hospice for the dying that didn't reply to the question about my "honesty, reliability and temperament".

What action would you like us to take

Sofia Pires had repeatedly assured me that she was good for a reference of my character. Please can you provide me with an explanation for why she did not reply to this hospice's question about my honesty, reliability and temperament.

I have twice written to Ms Pires about this, but to no avail.

Maria [Lola] Heavey
6 July 2019

This morning Declan called the Housing Ombudsman Service about my complaint above. He was told St Mungo's have 10 working days to respond to my complaint. Thereafter, the Service will promptly step in and demand a reply.



'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

http://churchandstate.org.uk/about/