Day 2: Will we ever know a good BT TV service? We now pay the British telecom giant over £800 a year. The Police have closed their investigation into crime reference 5330050/20 for want of evidence
Our Church and State website has no less than 59 Nobel Laureates on it despite the never-ending assault on our email; see paragraph 2 under "Church and State" on this blog's sidebar (updated today).
Day 2: We have perfect reception on free view channels using our aerial, but seldom with our second BT YouView box. The screenshot above was taken on 21 October and lasted six days despite a strong internet connection throughout the period. This morning it's the same wipeout on free view channels for the 2nd day in a row.
"I do not wish to have a fourth BT engineer in my flat. Nor do I believe that a third YouView box will make the slightest bit of difference. I have spent an extraordinary amount of time over the years dealing with BT on this issue and internet cuts."
- Extract from an email of Declan's to BT Executive Level Complaints on 28 September 2020
On 29 September, Declan complained to BT Executive Level Complaints following his receipt of a bill for services that included a charge for a TV service that he had cancelled. The charge was refunded later that morning:
1 October: British Telecom (day 7): Are we back to non-stop internet cuts? I am now reading books on space travel offline using my tablet and to good effect. Space advocates galore!
The Royal Bank of Scotland Group Headquarters in Gogarburn. The RBS owns National Westminster Bank (NatWest).
Declan has had RBS's NatWest before the Financial Ombudsman Service since last February following the non-payment of his salary by standing order. An investigator at FOS has found that the Executive Case Manager at RBS wouldn't have been reasonably aware when she paid Declan compensation on 17 February - in recognition of issues he had experienced in setting up two replacement standing orders on the Network for Church Monitoring business account - that there had been some error previously made by NatWest in setting up the replacement standing order for the payment of his salary. Declan's complaint about the subsequent cancellation of the standing order without his knowledge or consent that resulted in the non-payment of his salary on 24 February has been passed to the Ombudsman. His salary continues to be paid online by quick transfer from the business account to his personal account pending an ombudsman's final decision that will be published on their website. He was informed by the investigator on 28 October that he will be updated every three months on the progress.
FOS investigator: "NatWest have said although the cancellation was processed on the 12th February 2020, it wasn't uploaded for processing until later – so it didn't actually cancel until the 19 February 2020."
14 October: NatWest Bank: Declan's complaint about the non-payment of his salary on 24 February has been passed to the Financial Ombudsman for a decision to be published on their website. The never-ending assault on our email continues unabated
Mayor of London Sadiq Khan
The following is the full content of paragraph 4 under "Church and State" on this blog's sidebar.
4. This eviction matter previously came before District Judge Fine at the Central London County Court on 30 June, when both counsel for St. Mungo's (the charity in effective control of our tenancy) and Declan presented their positions. Declan lost the case and was ordered to pay £1,850 in costs. A publishing colleague in America cleared these costs within 24 hours of my blog post about this hearing for strike out on a related issue that was the essence of Declan's claim, i.e., that St Mungo's would take a phone call to confirm that we are clients of the Mayor of London's RSI programme. Within a week of the hearing, St. Mungo's had agreed to take this phone call for us both, the Court having ruled that they were not obliged to do so despite our circumstances. This time we escaped bankruptcy (counsel for St. Mungo's asked for £3,407.50 in costs), but consider that to seek pro se access to justice in the courts has become far too dangerous for us.
Metropolitan Police Crime Reference No. 5330050/20. On 16 October, our flat door was vandalised by two thugs with a crowbar. Declan and I were in the flat at the time and fortunately our double locked door held firm. It's my opinion that they just wanted to break the door lock but didn't have enough time. The communal door lock downstairs wasn't broken. We're told that on 10 November the communal door lock will be changed and our flat door repaired.
30 October: Part 1: Housing Ombudsman Service. Declan has complained to Lyn Brown MP about this statutory service. Our flat door was vandalised. And ISAF's letter to Facebook's COO last month has gotten no results
From sidebar (see "Church and State", para. 5):
On 4 September, which also happened to be Declan's 60th birthday, the Housing Ombudsman Service set our landlord Peabody Trust a third and final deadline to respond to his Stage 1 complaint. Almost immediately that same day we were unreasonably threatened by Facebook that our Page would be unpublished by them. Since 4 September, they have dramatically restricted the distribution of the page from 120-400K a week for years to a best of 7-8K daily post reach for the week. This has dropped to an unprecedented low 5-6K for the previous seven days (1-2K a day). What, when or how often I post has little or no effect on the suppression of our post reach on any one given day.
17 October: We have permission to publish this ISAF letter of 30 September to Facebook COO Sheryl Samberg. Facebook has so severely restricted our Page's distribution since 4 September that it's almost as good as an unpublished page
Our list of 287 Honorary Associates includes 17 Nobel Prize laureates, 11 US National Medal of Science laureates and 12 knighted professors notwithstanding the excessive targeting of these three categories of emails in particular.
http://churchandstate.org.uk/honorary-associates/
"Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out." Edd Doerr (1930-2020), (then) President, Americans for Religious Liberty