Thursday, October 01, 2020

British Telecom (day 7): Are we back to non-stop internet cuts? I am now reading books on space travel offline using my tablet and to good effect. Space advocates galore!

Our Church and State website has no less than 40 Nobel Prize winners on it; for details, see this blog's sidebar under "Church and State" (updated today).

Article 10 of the European Convention on Human Rights and Fundamental Freedoms formulates what is the core of free speech. "Everyone has the right to freedom of expression." In an important interpretation of this article, the European Court of Human Rights in Handyside v. UK (1976) indicated that this "freedom of expression" should be construed as follows. It "is applicable not only to 'information' or 'ideas' that are favourably received, or regarded as inoffensive, or as a matter of indifference, but also to those that offend, shock or disturb the State or any sector of the population." Such are the demands of that pluralism, tolerance and broadmindedness without which there is no "democratic society" (see Cliteur, 2010).



British Telecom (BT) is one of the UK's best-known companies but they are also a truly global organisation that provides products and services in around 180 countries. We pay BT £900 a year for broadband. This was Declan's complaint to BT Executive Level Complaints 7 days ago:

25 September 2020

Dear BT Executive Level Complaints,

I wish to complain that this evening I have been told by BT Help that it could take your Openreach team up to 5 days to restore my broadband due to an "outside fault" in the street cabinet for my area.

Yours faithfully,

Declan Heavey
Managing Director
Network for Church Monitoring

Sent from my mobile phone



On Monday 28 September we received a text from BT. It stated: "Your service should be back now ... give it three days for your speed to get back to normal." Throughout these 3 additional days we had problems with our broadband and BT YouView TV service. Today, the first day we are supposed to be back to normal, we still have problems with our BT TV service. But it's better than it has been all year! On Tuesday Declan complained to BT Executive Level Complaints following his receipt of a bill for services that included a charge for a TV service that he had cancelled. The charge was refunded later that morning:



During these past 7 days, I have been reading books on space travel offline using my tablet and to good effect. I have found space advocates galore! For example, Howard Bloom. We already have plenty of material from him on our site with his permission.

The People of NewSpace: Howard Bloom - Gardening the Solar System, Greening the Galaxy



My Picks

7 July 2018: INTERNET CUTS: Are 45-minute Internet cuts to be the new norm? We pay British Telecom £850 per year for broadband (WITH UPDATE 1/7/2019: re 316th Internet cut since 26 May 2017)



UK Government Communications Headquarters (GCHQ)

"Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out." Edd Doerr (1930-2020), (then) President, Americans for Religious Liberty