Tuesday, July 17, 2018

Royal Mail: Once again Declan complains to the CEO of Royal Mail about mail not being delivered through our letter box (WITH UPDATE 1/8/2018)

Mayor of London Sadiq Khan

We have been in a life-and-death battle with the Mayor of London's St Mungo's service for over two months now; see my blog post last Saturday, DAY 59 living in limbo (threat to life): Declan has worked inaccurate personal data into his claim against the Greater London Authority-commissioned St Mungo's for filing in the Central London County Court (WITH UPDATE 17/7/2018). That battle continues over misleading data that could destabilise our tenancy, but this morning we finally received a renewed two-year tenancy agreement from our landlord, Peabody Trust. It was delivered by Royal Mail through the bathroom window of another tenant's flat. Declan has complained to the new CEO of Royal Mail, Rico Back. This was an email he cc'd to the former CEO of Royal Mail, Moya Greene last year:

For the attention of Moya Greene, Chief Executive, Royal Mail

Emma Stanton
Royal Mail Customer Service Centre

Address removed for email


19 May 2017

Dear Ms Stanton,

Complaint: 1-3891637251 - Royal Mail

Since your email of 21 March about the loss of my and my wife's employment contracts to the United States, letters are not being put through our letter box. I understand from speaking with one of your colleagues this afternoon that these incidents have been recorded as "door stepping" under the above case number.

I can confirm that this morning I received a cheque for £9.25 from Royal Mail to refund my postage on the loss of the aforementioned item to the United States. I have not been given the reason why the tracking stopped on this item, with not even the first Royal Mail collection office (Romford Mail Centre) recorded on the track and trace report.

Please could you advise what action I should take the next time my or my wife's mail is left in an insecure place.

Yours sincerely,

Declan Heavey

19 May 2017: Royal Mail: Complaint to the CEO of Royal Mail about 'door-stepping' incidents following the loss of our employment contracts to the United States (WITH UPDATE 23/5/2017)
Re: Royal Mail

Paragraph 42 of Declan's updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights.

42. The Applicant further complains that the extent of the interference with his and his wife's emails resulted in 2011 in the shelving of the Applicant's petition to the United Nations in support of embryonic stem cell research, which had by then been signed by 29 Nobel laureates as well as hundreds of other distinguished scholars from around the world. In April 2010, an American professor wrote to Minister Featherstone: "I am truly appalled by the unlawful violation of the Heavey's basic right to send and receive email without interference. I would be most grateful for anything you may be able to do by way of taking measures to correct this gross abuse." Despite the Minister's subsequent letter to then Home Secretary Theresa May (see para. 6 above), it is still not uncommon for the Applicant to have to make phone calls to try to get emails through to people. The Applicant has also amassed irrefutable evidence relating to problems with mail delivery (both incoming and outgoing). Most recently, in May 2017, the Applicant complained to Royal Mail about the mishandling of his and his wife's incoming mail following the loss of their employment contracts to the United States. He had repeatedly complained about mail not being put through their letter box before he received £30 in compensation from Royal Mail and an assurance from the Royal Mail Chief Executive's Office that "the actions taken will prevent this happening again".

UPDATE 1 August (11.45am): This morning Declan received an apology from Royal Mail for "misdelivered mail". Hopefully, this means that we will receive all future mail through our letter box. Declan received the following from Moya Greene last year:

22 May 2017

Dear Mr Heavey

Thank you for your e-mail. I am sorry to hear that you have had problems with the handling of your enquiry and have asked my senior team to look into this for you straightaway.

Yours sincerely

Moya Greene
Chief Executive Officer

This morning I updated my blog post of 27 June, SITE BLOCKS: The blocks on access to our Church and State website continue unabated (WITH UPDATE 1/8/2018: re 1,283rd block since 26 July 2016). The blog post also reveals the daily targeting to fluctuating degrees of category pages throughout Church and State which continues to this day. For example, the second article below has over 1/2 million Facebook likes/shares (not zero):



Is Edward Snowden a Hero or Criminal? This is a solid documentary called #Citizenfour that may influence your thinking either way:



JOIN THE CONVERSATION #CITIZENFOUR

From My Picks:

8 May 2018: Threat to life: Updated complaint to the United Nations under Article 19 (freedom of expression) of the International Covenant on Civil and Political Rights. Today we are cut off the internet for a half an hour

'Let me recommend an important web site churchandstate.org.uk. Operating out of London this well-designed and exciting web site covers church-state, population, climate change and other issues. Check it out.' Edd Doerr, President, Americans for Religious Liberty

http://churchandstate.org.uk/about/